Jamoliya

Barabanki · Nindura

225

Citizens Digitally Empowered

How This Centre Works

A Smartpur Centre works as a community-owned digital services centre— a single place where community can access digital services, information, and skills under one roof. The working model is as follows:

1. Through the Government Panchayat Bhawan The centre established in Government GPs , strengthening the ownership of community. The centre is equipped with - IT equipment, furniture for workstation, health kit named as clinic in bag. The all Centres work under the six pillars network. 2. Local Entrepreneur / Centre Facilitator Model Each centre is run by a trained local person (Centre Facilitator/entrepreneur). This creates both employment and ownership — the centre becomes the community's own resource, not just a "project office." 3. Six-Pillar Service Delivery Education – smart classes, computer courses, career guidance Health – telemedicine consultations, basic diagnostics (health kit), awareness sessions Livelihood – skill training, market/e-commerce linkages Financial Inclusion – banking, UPI, insurance, pension enrolment Governance – e-District services, certificates, scheme applications DRR- Strengthened the community to preparedness for any types of disasters. 4. Fee-for-Service Sustainability Small nominal fee of services allows the centre to cover its own costs — which is why revenue tracking is maintained in your beneficiary registers. The goal is for the centre to remain self-sustaining even after donor funding ends. 5. Community Ownership (CMC) A Centre Management Committee — comprising local members and Panchayat representatives — stays involved in the centre's monitoring and decision-making, which is also your current priority.

Facilitated By

Anil Kumar

Reporting and documentation, Community service provider, Community mobiliser, Bridge between Community and Services, Supporting the " Reach the Last Mile"

My name is Anil Kumar, and I am from Jamoliya , Barabanki District, Uttar Pradesh. One of my biggest dreams is to become financially independent and provide a secure future for my family. My journey with REACHA’s Smartpur Project as a Centre Facilitator has helped me move closer to this dream. I learned about digital technology, community services, government schemes, and livelihood opportunities. The experience of working directly with people has increased my confidence and taught me how to handle different situations with patience. I understand that success requires time and consistent effort. I am determined to keep learning, improve my skills, and work sincerely so that I can achieve my dream of becoming independent and successful.

Our Initiatives Transforming Lives

An Awareness Camp on social protection scheme

May 30, 2026

An awareness camp was organised to provide community members with information about various Social Protection Schemes and government welfare programmes. During the session, participants were informed about the eligibility criteria, benefits, and application procedures for schemes related to social security, pensions, healthcare, food security, and other welfare entitlements. The activity aimed to increase awareness among community members, improve access to government benefits, and ensure that eligible individuals and families can avail themselves of the schemes and services available to them.

Community Context

3848Population

Who we serve

30 Students Enrolled for Digital Literacy Classes 160 Beneficiaries 35 Community members work sensitized and made aware of Various of Government Scheme

Challenges addressed

Some respondents had limited understanding of the purpose of the project and initially showed low interest in participation. Communication gaps were observed while interacting with people from different age groups and educational backgrounds. The availability of community members varied, particularly among working individuals and youth. Field activities were sometimes affected by transportation and connectivity issues.

Insights

Key Learnings

01Building trust is an important first step in effective community engagement. Communication should be adapted according to the age
02literacy level
03and understanding of the community. Youth and women can become important partners in spreading information about project services. Proper field planning and coordination with local community members can reduce logistical challenges.