REACHA

Athara

Barabanki · Nindura

575
Citizens Digitally Empowered

How This Centre Works

A Smartpur Centre works as a community-owned digital services centre— a single place where community can access digital services, information, and skills under one roof. The working model is as follows:
1. Through the Government Panchayat Bhawan The centre established in Government GPs , strengthening the ownership of community. The centre is equipped with - IT equipment, furniture for workstation, health kit named as clinic in bag. The all Centres work under the six pillars network. 2. Local Entrepreneur / Centre Facilitator Model Each centre is run by a trained local person (Centre Facilitator/entrepreneur). This creates both employment and ownership — the centre becomes the community's own resource, not just a "project office." 3. Six-Pillar Service Delivery Education – smart classes, computer courses, career guidance Health – telemedicine consultations, basic diagnostics (health kit), awareness sessions Livelihood – skill training, market/e-commerce linkages Financial Inclusion – banking, UPI, insurance, pension enrolment Governance – e-District services, certificates, scheme applications DRR- Strengthened the community to preparedness for any types of disasters. 4. Fee-for-Service Sustainability Small nominal fee of services allows the centre to cover its own costs — which is why revenue tracking is maintained in your beneficiary registers. The goal is for the centre to remain self-sustaining even after donor funding ends. 5. Community Ownership (CMC) A Centre Management Committee — comprising local members and Panchayat representatives — stays involved in the centre's monitoring and decision-making, which is also your current priority.
Sridevi
Facilitated By

Sridevi

Reporting and documentation, Community service provider, Community mobiliser, Bridge between Community and Services, Supporting the " Reach the Last Mile"

My name is Mrs Sridevi, and I am from Athara, Barabanki District, Uttar Pradesh. I believe that information can change lives when it reaches the right person at the right time. As a Centre Facilitator with REACHA’s Smartpur Project, I got the opportunity to help community members access information about digital services, government schemes, banking, education, and livelihood opportunities. This experience taught me that many people have opportunities available to them but may not know how to access them. Being able to guide them has given me a strong sense of responsibility. I want to continue developing my skills and build a successful career. My dream is to become independent, support my family, and contribute positively to my community.

Community Context

4534Population

Who we serve

25 Students Enrolled for Digital Literacy Classes 550 Beneficiaries

Challenges addressed

Some community members were not fully aware of government schemes and available services. Respondents sometimes required additional explanations before sharing information or participating in activities. Locating households and connecting with community members in different settlements required additional effort. Weather and field conditions occasionally affected the planned schedule.

Insights

Key Learnings

  1. 01Awareness and service delivery should go together to ensure that people understand the benefits available to them. Simple
  2. 02respectful
  3. 03and repeated communication improves community participation. Local residents can provide valuable support in identifying households and navigating the community. Field teams need to remain flexible and adjust plans according to local conditions.
Athara — Nokia Smartpur | Nokia Smartpur